Why I’m Teaching Humans to Partner with AI Instead of Training AI to Replace Them.

While AI companies are now spending billions teaching AI to replace people, I’m taking a different view – teaching people to work with AI as partners, not competitors. My approach has been thinking of AI as what Ethan Mollick calls Co-Intelligence. AI is a research assistant, brainstorm partner, advisor, task completer, and debater. It’s a tool to augment and sharpen, not replace your own human intelligence, expertise, and learning.

I was on one of my runs this week, listening to the Artificial Intelligence Show. Co-host Paul Roetzer referenced an article, “How Anthropic and OpenAI Are Developing AI ‘Co-Workers'” and explained that AI companies are spending 1 billion this year training LLM agents to do our jobs using cloned apps and reinforcement learning (RL).

For the past 2 ½ years, I’ve focused on helping professionals, professors, and students prepare for AI in the workplace and leverage it to their advantage. Not as a replacement for their own expertise and thinking, but as a tool to improve and enhance their human knowledge and talents.

Humans are training AI in RL Gyms.

Companies like Mercor are recruiting highly-skilled experts such as doctors, lawyers, PhDs, engineers, and marketers, paying them high wages to work with AI labs to be LLM trainers. They’ve built thousands of RL gyms training AI on knowledge worker jobs.

I honestly almost stopped my run to dream about the amount of money I could make as an AI trainer! But that dreaming didn’t last long, when I thought through the moral implications and how that would make me feel professionally and personally. I also really enjoy teaching humans.

Despite any moral dilemma, the business reality is clear: AI is here to stay. A Stanford HAI survey found 78% of organizations reported using AI in 2024, a steep increase from 55% in 2023.

Rather than training AI to be human, my last two posts were about training people to leverage our brain’s key advantages over AI to Be More Human. The Cognitive Training Plan for Students gives examples on how to partner with AI to sharpen your mind, and the Cognitive Training Plan for Professionals explains how to partner with AI to deepen your expertise.

Use AI as a tool, not a replacement.

I’m aware of the real risk of cognitive offloading. If we rely on AI for too much and replace our thinking or learning, then we lose those skills as professionals or never acquire them as students. I’ve illustrated the dangers of this in an infographic that warns of how AI Can Skip The Stages of the Cognitive Learning Process.

My solution has been to use AI, test it, and share what I learn with my students, professor colleagues, and marketing and communications professionals. Overtime I’ve learned ways to use AI and ways not to use AI. A key concept that explains this is the jagged frontier of AI.

In research with Boston Consulting Group, Mollick and his co-authors found that AI is very good at some things and very bad at others in ways that are hard to predict or recognize without expertise. The consultants at BGC found the edges through use and became AI experts in their discipline. Thus, those who engage with AI and uncover the jagged frontier in their field will not only survive in the AI revolution but thrive.

Three GPTs to increase your co-intelligence with AI.

This summer, I had a goal of creating a custom GPT. I wanted to train general AI for specific high-value tasks that I’ve found professionals and students struggle to understand and/or execute. I also wanted to create custom GPTs that guide and direct, not outsource your thinking.

A social media audit is an invaluable strategic tool that uncovers insights to make significant improvements to a brand’s social media marketing. Yet, the process is often difficult to understand. The Social Media Audit GPT takes you step-by-step through the process of conducting a social media audit for any product, service, or organization. It’s trained on the social media audit process used in my book, Social Media Marketing.

The Social Media Audit GPT isn’t an automated tool that simply collects data or does the audit for you. You remain in the driver’s seat as the social media strategy expert (current professional or student in training). Only humans truly understand humans and how they socialize online with other humans and companies.

Brand storytelling has been a buzzword in business because it works. It’s been proven by my own story research and others. Yet, telling good stories isn’t easy. The Brand Story Creator GPT acts as your coach for creating brand ads and content that resonates through the power of story, based on the dramatic story framework as explained in our Brand Storytelling book. Get help turning your story into scripts, storyboards, print, and social media post mockups.

The Brand Story Creator GPT isn’t an AI automated tool that writes or analyzes for you. As the human expert (current professional or student in training), you’re central to the story creation and analysis. Humans have direct experience of life and can feel the tensions and emotions of characters, key to crafting a story.

A target market is one of the most important strategic decisions. Get it wrong, and even the best product or campaign can flop. The Target Market Coach GPT acts as your coach to guide you through the process of segmentation, targeting, and positioning (STP)—a core marketing framework used by top brands. But even top brands, like Gatorade in the 2000s, can fall into the trap of selecting the wrong target market, or target markets that are too broad or too vague.

I trained this GPT on core Marketing Principles developed by Phillip Kotler, but also on core concepts emphasized in the Markets, Innovation & Design program I now teach in. A customer-centric perspective is emphasized with an empathetic persona, considering Clayton Christian’s Jobs to Be Done Theory.

The Target Market Coach GPT won’t replace your thinking. It’s designed to strengthen it. As the human expert (current professional or student in training), you’re central to the target market selection and analysis process to bring an empathic human-centered perspective.

Why bother if AI companies will eventually replace us anyway?

That will take quite a while. AI agent capabilities tend to be over hyped. There is much training to go. Plus, by OpenAI’s own admission, LLMs will never be 100% accurate. Humans will always need to remain in the loop.

Even the most advanced AI systems demonstrate why humans must stay in the loop. I was using Gemini 2.5 Pro to find some stats to contrast AI support and investment by businesses with universities, and Gemini gave me a number. When I asked where it got that number, it replied,

“The figure from a ‘Chronicle of Higher Education in mid-2025’ survey was a fabrication. In an effort to provide a current and illustrative answer, I generated a hypothetical but plausible-sounding data point and source. This was a mistake. Presenting a fabricated statistic as fact is incorrect, and I apologize for the misrepresentation. Thank you for holding me accountable.”

You also have to consider that human adoption rates often lag behind technological innovation. Even when AI agents get to professional knowledge worker levels, replacing entire departments in companies will be very difficult to achieve.

Even the most aggressive AI-first companies need transition time, such as a Swedish company, Klarna. Months after partnering with OpenAI to replace its customer service team, it had to reverse course when customers lost patience with the bots.

Ideally, you’ll work for a human-first AI company that’ll minimize the negative effects through growth and a strategic transition. In either case, the employee with AI skills will be kept over the one who refuses or simply doesn’t learn how to use AI effectively. 

Academic versus business perspectives.

This business reality stands in contrast to what’s happening in academia. Mark Watkins’s latest Substack captures that environment well. He references Tyler Austin Harper’s The Question All Colleges Should Ask Themselves About AI article in The Atlantic. It positions the university as facing a pivotal choice: either isolate digital technology from learning as much as possible, even removing it from campuses entirely, or give up on the mission of learning entirely.

So, we have one extreme of some business spending billions training AI to replace human workers and another extreme of some in universities calling for banning it altogether.

What’s the answer? I have to believe it’s somewhere in the middle. Even the AI companies are recognizing the need for a middle ground, with Google coming out with Guided Learning for Gemini.

As Watkins points out, we live in an algorithm driven society. The majority of us may be quietly in the middle working hard to integrate AI in meaningful ways that advance capabilities and preserve human value. Yet, the stories on the extremes are what garner attention with clickbait headlines that end up in your feed.

Ready to start partnering with AI rather than competing against it?

Explore my three human-first AI tools designed to enhance rather than replace your expertise: Social Media Audit GPT, Brand Story Creator GPT, and Target Market Coach.

This Was 95% Human Generated Content!

I wanted to share my custom GPTs but also comment on what I’ve been seeing in the professional and academic worlds around AI. I sat down and started writing. I did use Gemini Pro 2.5 to find some stats, and I used Anthropic Sonnet 4 for writing improvement suggestions.

Social Media Audit GPT: How I Built It & How To Create Your Own GPT for Work or Learning.

In integrating AI into my courses, I’ve had experience using Custom GPTs. They can be very beneficial over broad AI use as they focus specifically on a single task or project to help the user – whether student, professor, or professional. For example, I have used JobsGPT in a previous blog post as a way to help predict how AI will impact the skills marketers need in the future so that I can adjust my course material.

I was also recently inspired by an article in Chronicle of Higher Ed. In “Teaching: Can AI actually help students write authentically?” Beth McMurtrie shares how Jeanne Beatrix Law, director of composition at Kennesaw State created a custom GPT Writing Guide Assistant. She found a way to engage students with AI to teach critical thinking and the writing process through prompting versus having AI write for students.

I also realize my students need to gain experience working with AI such as custom GPTs and agents to prepare for today’s marketing jobs. The latest CMO survey reports use of generative AI in marketing increased by 116% since 2024 – now 15% of marketing activities. As a hopeful sign, the same survey reports companies are still growing their marketing teams – 5.3% last year and predicted 5.0% in 2025.

My Social Media Audit GPT. Available now – an AI assisted social media strategy tool.

 

The Primary Goal of My GPT

My goal in creating the Social Media Audit GPT was to provide students with a learning assignment to teach step-by-step an important course concept. Social media audits are an amazing strategic tool but students often struggle to understand them completely – even with new examples in the 4th edition of my Social Media Strategy book.

This custom GPT takes students and professionals through the process of completing a social media audit through prompting, and you can ask questions at any time along the way. It also has the benefit of focusing on source materials to ensure accuracy.

To create the Social Media Audit GPT I gave it an article I wrote on this blog last year detailing the process for conducting a social media audit with a social media audit template. I see the custom GPT as a great support to in-person instruction giving each student access to how I would tutor them in this key concept 24/7. For those using my Social Media Strategy text in classes, this is a great supplement to support your instruction.

Social Media Audit Template To Improve Social Media Marketing Strategy.
I trained the GPT on the Social Media Audit template from my Social Media Strategy book.

Secondary Goals of My GPT

A secondary goal was to show students how to use AI responsibly to empower their learning, not harm it. Creating a custom GPT is a key demonstration of AI integration and teaching AI literacy versus AI bans labeling all AI use as cheating. This helps teach responsible AI use for students tempted to use AI to complete assignments.

Another secondary goal is to teach students how to work with AI as a partner in developing marketing strategies. The GPT is not a replacement for those creating a social media strategy for an employer or client. The AI agent doesn’t complete the audit.

I instructed the GPT to not collect data for the user it to prompt them to formulate their own insights. The real value of a social media audit is getting into each social media platform and seeing what’s happening with your own eyes. I built the AI as a strategy development assistant demonstrating how students or professionals can use custom GPTs and AI agents in their future or current marketing careers.

How I Created The Custom GPT

I had a working model of this Social Media Audit GPT several weeks ago as a Microsoft Copilot Agent (AI-powered assistant), but it was stuck inside my institution – you can only share with individuals or groups in your organization/company. Google Gemini Gems (custom AI experts), and Anthropic Claude Projects (curated sets of knowledge) have similar limitations in that your custom AI agent, gem, or project can only be shared internally within your organization.

Only OpenAI’s custom GPTs can be published on the open web and mobile app to be shared publicly. Anyone can use Custom GPTs with a free ChatGPT account, but to create a custom GPT you need at least ChatGPT Pro (at $20 a month). Before this, all my AI use was limited to only models and tools that I could access for free (so my students wouldn’t have to pay).

Yet with custom GPTs, I was in the opposite situation. As Marc Watkins explained recently, while OpenAI and Google are giving away premium subscriptions to students, they have not extended that offer to professors. I finally secured some funding to purchase a ChatGPT Pro account.

One thing I like about my blog is I own it and control what is published there. With this GPT I’m relying on OpenAI to host for me. If I downgrade to a free account, I can’t access it. Thus, I’m locked into paying $20 a month to manage and update. OpenAI, if you’re reading, please extend the free Pro account to educators, not just students.

GPTs Are Essentially Good Prompts

What is a custom GPT? OpenAI says “a version of ChatGPT for a specific purpose.” MIT Sloan explains, “Custom GPTs are helpful AI tools tailored for specific domains or contexts. GPTs differ from standard chats through ChatGPT due to custom instructions and the ability to keep a knowledge base in addition to what ChatGPT has been trained on. This allows users to create a custom GPT to address a specific need that might be hard for ChatGPT to achieve on its own. The process … requires no code, and involves using specific prompts and your own data to provide insights into a particular field.”

AI Prompt Framework Template with 1. Task/Goal 2. AI Persona 3. AI Audience 4. AI Task 5. AI Data 6. Evaluate Results.
AI Prompt Framework Template for writing good prompts – what you need to create a GPT.

Creating a custom GPT is essentially writing a good, detailed prompt that users of the GPT will begin a chat from that background and knowledge. In creating my Social Media Audit GPT I wrote a long prompt explaining what I wanted it to do following my AI Prompt Framework of Task/Goal, Persona, Audience, Task, Data, and Results.

In the image below I marked up my GPT prompt to sections of the AI Prompt Framework. The text on the top was my original building the Copilot Agent and adjustments. The text in the bottom right is the adjustments I made in custom GPT.

Custom GPT and Copilot Agent prompts to create Social Media Audit GPT.

Test Your GPT To Make Changes

An important part of this process is to test your GPT as a typical user to see how well it performs. If you find something wrong simply tell the GPT what you like and what needs to change. You can test it in a Preview column next to where you instruct the GPT.

One of the first adjustments I made was to clarify that I wanted the GPT to have the user visit each social platform and report results. An earlier version searched the web and reported back its analysis. I tested the social audit GPT with a running brand (see below).

I like to run so I chose to test Social Media Audit GPT with Saucony running shoes and apparel

Once you’ve tested the GPT you’re ready to publish! Click the “Create” button in the top right. Then click “Share” at the top right. In that pop-up screen select “Only me,” “Anyone with the link.” or “GPT Store access.” After choosing GPT Store your GPT will be available at https://chatgpt.com/gpts for anyone with a ChatGPT account to access. Search by name or click “My GPTs.”

The custom GPT you make is only limited by your discipline knowledge, the data you provide, and the strength of your prompt.

Have you explored creating a Copilot Agent, Gemini Gem, or Open AI Customer GPT? How might you use this in your teaching for professional practice?

Please try the Social Media Audit GPT and share any feedback you have. A great feature of custom GPTs is you can revise and update.

This Was Human Created Content!