Partnership Over Replacement: 10 AI Lessons from 2025

This year brought a shift in my thinking and interaction with AI. In previous years, I was focused on how it could replace me and marketers, and student learning. This year, I shifted more to how students could use it to learn and how marketers and I could use it to improve our jobs.

While some AI companies promise students that AI can complete homework for you, and others spend billions training AI to replace knowledge workers, I spent time focused on how AI can improve knowledge gain and enhance knowledge worker performance.

What if we trained humans to work with AI to improve learning and jobs instead of training AI to replace them? That question shaped my exploration last year. Here are 10 key insights with practical frameworks, tools, and principles you can apply now.

Will our relationship with AI change for the better or for the worse in 2026? Image created with ChatGPT 5.2

1 – When the Technology Leaped Forward, Multimodal AI Changed the Classroom

Early in the year, AI’s multimodal capabilities, such as voice interactions in NotebookLM and live video with Gemini 2.0, changed what’s possible in education. NotebookLM became a practical tool for creating an AI tutor trained on specific course materials. I used it in my Digital Marketing class drawing from the open source text and six trusted professional digital marketing websites.

Students asked questions and got answers with clickable citations back to source material. The Audio Overview let students interrupt AI podcast hosts to ask clarifying questions. I tested it on all assignments and in class, and it always gave accurate answers because NotebookLM draws from sources you provide, not the entire web. Students loved being able to study while listening to the AI-generated podcasts and asking questions 24/7.

Key Insight: AI tutors work best when you control the sources, and students use them to reinforce their learning, not replace it.

2 – AI Agents and Reasoning Models Arrived

The hype over AI agents and reasoning models came to a reality in 2025. Every player promised AI agents with “deep” tools such as Deep Research and Deep Search and “thinking” models. The LLMs improved with thinking mode taking more time to answer questions, but we learned not to be fooled by the names.

“Agent” implies full autonomy, which they’re not capable of—even today. AI that pauses before answering and shows its process doesn’t mean it’s thinking. It’s still a mathematical prediction machine that operates on learned patterns, not genuine comprehension. Even these advanced models don’t get it right all the time and need your context, guidance, and expertise. Yet, the truth remains AI will replace parts of your job. Upskilling is not optional. It is survival.

Key Insight: Language matters. Calling AI “thinking” or “reasoning” anthropomorphizes what’s sophisticated pattern matching. Humans need to maintain agency.

3 – Vibe Marketing: Fast Iteration Requires Deep Expertise

“Vibe marketing” sounds like winging it—the opposite of data-driven decision-making. But testing it revealed that AI can accelerate creative iteration when you have marketing fundamentals. I define Vibe Marketing as getting an idea and using AI to run with it, researching, illustrating, and iterating quickly, combining design thinking with marketing and innovation.” An in-class brainstorm exercise showed this clearly.

My product idea went from sketch to photo-realistic product image, product shot with feature call outs, brand logo and tagline using Google AI Studio with Gemini 2.5 Pro, Gemini 2.0 Flash Image and OpenAI ChatGPT 4.o Image https://aistudio.google.com https://openai.com/
A vibe marketing product idea expressed using Google AI Studio with Gemini 2.5 Pro, Gemini 2.0 Flash Image and OpenAI ChatGPT 4.o Image

In one afternoon, we went from idea and white board sketch to a photo-realistic product image, logo, target market, positioning, price, place, and promotions strategy with marketing channels, ideas, and a mock Instagram ad. We even had ways to create a prototype for investors by hand, 3D printer, or rubber molding. But it only worked because of years of marketing expertise guiding every step. As Gemini confirmed: “You Definitely STILL Need Core Marketing Fundamentals.”

Key Insight: AI amplifies expertise. It doesn’t create it. The more you hand off, the more that can go wrong.

4 – AI Flattery Became a Problem

When ChatGPT-4o was updated to be more “agreeable,” it started validating everything from flat earth theory to a “poop on a stick” product idea. This is obviously dangerous. Growth comes from critique, not flattery. The most valuable feedback often hurts. Like my boss who said I “suck at presentations.” That honesty drove improvement. After a High Impact Presentations course that career weakness turned into a strength.

How do we avoid AI flattery? I created an AI Curiosity & Critique Framework. Instead of asking AI to validate ideas, use it to purposely:

  • Ask divergent questions
  • Challenge assumptions
  • Invite dissenting viewpoints
  • Validate rigorously

Key Insight: AI as a yes-person is worthless. AI as a critical thinking partner creates value.

5 – Three AI Tools That Embody Partnership

A human-first AI philosophy needs practical application. A goal for summer was to create a custom GPT. By fall, I built three examples of what human-AI partnership can look like:

Social Media Audit GPT

This GPT gives step-by-step guidance through the audit process without doing it for you. The value of a social media audit comes from getting into each platform and observing what’s happening. It prompts strategic thinking, doesn’t replace it. In this post, I show how to create your own custom GPT.

Brand Story Creator GPT

This GPT coaches a five-act storytelling framework grounded in academic research. It helps create scripts and storyboards, but you drive story creation. Only humans have direct life experience to feel the tension and emotion that make stories authentic. In this post, I give an example of using it for a brand.

Target Market Coach GPT

This GPT guides through segmentation, targeting, and positioning. This core marketing strategy is integral to success but often misunderstood or misapplied. It teaches the process and strengthens analytical thinking without making strategic decisions for you.

Key Insight: Each AI tool guides and augments expertise without outsourcing the cognitive work.

6 – Why Humans Remain Essential: Three Physical Brain Advantages

Beyond tactics, there’s a fundamental question: Why will humans remain essential as AI capabilities advance? The answer lies in the neuroscience of how our brains work.

  1. 3-D Neural Architecture vs. 2-D Grids: Human brains are messy, interconnected jungles. AI operates on 2-D grids. We can connect a novel read years ago to today’s business problem, jumping between entirely different conceptual grids. AI optimizes within its grid.
  2. Embodied Learning vs. Dataset Training: Crashing a minibike at age 9 teaches a thousand things about physics that no dataset can convey. This embodied learning creates intuition pure pattern matching can’t replicate.
  3. Energy Efficiency: Human brains run on half a banana’s worth of energy per day. Training large language models requires the power of small cities. When LLMs charge per token, those who don’t need AI for everything gain competitive advantage.

Key Insight: AI Neural networks are not structured like human brains. Use this to your advantage.

7 – For Professionals: Deepening Expertise

Based on the insights about how human brains are unique from neural networks, we can determine ways to leverage our unique brain capabilities. This only happens if you use AI to enhance thinking, not outsource it. Train your brain with the approach below.

A cognitive training approach:

  • Generate alternative perspectives on strategic problems
  • Reality-check domain expertise against blind spots
  • Accelerate routine analysis to focus on judgment calls
  • Test ideas against edge cases you might not consider

Key Insight: Maintain the “human in the loop” for synthesizing insights, making final strategic calls, understanding context and nuance, building relationships and trust.

8 – For Students: Building Brainpower

Every time AI lifts a “cognitive weight,” students miss a chance to build capabilities. Like training for a race or sports, nothing replaces hard work. Train your brain for improved learning with the approach below.

A personal trainer approach:

  • Use AI as a tour guide before reading difficult texts, then do the reading
  • Let AI challenge arguments, then defend and refine them
  • Generate practice problems with AI, solve them without help
  • Ask AI to explain concepts, then teach those concepts to someone else
AI for College Students: Strengthen Your Brainpower With AI, Don’t Weaken It.

Key Insight: Use AI strategically to strengthen, not weaken, your cognitive capabilities.

9- A Professional and Ethical Stance

Some AI companies are building “RL gyms” spending billions training AI to do human jobs. These training grounds are where AI learns from human experts through reinforcement learning. This creates a choice for educators and professionals: train AI to replace people, or teach people to leverage AI’s strengths to develop human capabilities.

A future worth building:

  • Students develop human capabilities while leveraging AI strengths
  • Professionals deepen expertise rather than outsource thinking
  • Organizations value human judgment and creativity with AI speed and scale
  • We treat AI as co-intelligence, not artificial human replacement

Key Insight: we can choose to help humans partner with AI instead of helping AI replace them.

10 – Design Thinking in the Age of AI

Human-centered design becomes more important as AI advances, not less. The best marketing emerges from deep human insight observed through empathy and design thinking. This final insight came from joining the Markets, Innovation & Design (MiDE) program at Bucknell University this fall.

A Human-Centered Marketing Framework:

  • Insert empathy by finding the real consumer problem
  • Pivot on key human insight leveraging the “aha” moment
  • Make a creative leap to the big idea
  • Share an engaging story for management and consumers
  • Treat the marketing mix as a unified customer-centric system

This work requires human observation, human creativity, and human judgment. AI can support this approach at every stage when used correctly.

Key Insight: Deep human insight (understanding what people need and care about) remains irreplaceable.

A Path Forward

AI capabilities will continue advancing. Job displacement is real. The pressure to use AI for cost-cutting versus capability augmentation will be intense. But the outcomes aren’t predetermined. They’re being shaped right now by choices about how we use and don’t AI.

How are you feeling about AI? It’s been a short, long 3 years of ups and downs.

Students are discovering how to use AI as a thinking partner rather than a shortcut. Professionals are finding ways AI can free them to focus on high-value work they enjoy to deepen their expertise. As I look toward 2026, the future will continue to be built by choices to partner with AI, not be replaced by it.

How are you approaching AI in your work? Deepening expertise or outsourcing thinking?

About This Post’s Creation

This reflection demonstrates a human-AI partnership. Claude Sonnet 4.5 helped review blog posts, identify themes, and organize thoughts. But the insights, voice, and perspective come from my experience teaching, experimenting, and creating with AI while constantly asking, “What’s the best way forward?”

Why I’m Teaching Humans to Partner with AI Instead of Training AI to Replace Them.

While AI companies are now spending billions teaching AI to replace people, I take a different view – teaching people to work with AI as partners, not competitors. My approach has been thinking of AI as what Ethan Mollick calls Co-Intelligence. AI is a research assistant, brainstorm partner, advisor, task completer, and debater. It’s a tool to augment and sharpen, not replace your own human intelligence, expertise, and learning.

How are you feeling about AI? It’s been a short, long 3 years of ups and downs. I’m trying to navigate  forward somewhere through the middle.

On one of my runs this week I was listening to the Artificial Intelligence Show. Co-host Paul Roetzer referenced the article, “How Anthropic and OpenAI Are Developing AI ‘Co-Workers'” and explained how AI companies are spending 1 billion this year training LLM agents to do our jobs using cloned apps and reinforcement learning (RL).

Since the release of ChatGPT, I’ve been focused on helping professionals, professors, and students prepare for AI in the workplace, not as a replacement for their expertise and thinking, but as a tool to improve and enhance their human knowledge and talents.

Humans are training AI in RL gyms.

Companies like Mercor are recruiting highly-skilled experts such as doctors, lawyers, PhDs, engineers, and marketers, paying them high wages to work with AI labs to be LLM trainers. They’ve built thousands of RL gyms training AI on knowledge worker jobs.

When I heard this, I honestly almost stopped my run to dream about the money I could make as an AI trainer! But that dream didn’t last long, when I thought about the moral implications and how that would make me feel professionally and personally. I really enjoy teaching humans.

Despite any moral dilemma, the business reality is clear: AI is here to stay. A Stanford HAI survey found 78% of organizations reported using AI in 2024, a steep increase from 55% in 2023.

Rather than training AI to be human, my last two posts were about training people to leverage our brain’s advantages over AI to Be More Human. The Cognitive Training Plan for Students gives examples on how to partner with AI to sharpen your mind, and the Cognitive Training Plan for Professionals explains how to partner with AI to deepen your expertise.

Use AI as a tool, not a replacement.

I’m aware of the risk of cognitive offloading. Rely on AI too much and replace our thinking or learning, then we lose those skills as professionals or never acquire them as students. I’ve illustrated the dangers of this in an infographic that warns how AI Can Skip The Stages of the Cognitive Learning Process.

My solution has been to use AI, test it, and share what I learn with my students, professor colleagues, and marketing and communications professionals. Overtime I’ve learned ways to use AI and ways not to use it. A key concept that explains this is the jagged frontier of AI.

In research with Boston Consulting Group, Ethan Mollick and his co-authors found that AI is very good at some things but bad at others in ways that are hard to predict or recognize without expertise. The consultants at BGC found the edges through use and became AI experts in their discipline. Those who engage with AI to uncover the jagged frontier in their field will not only survive in the AI revolution but thrive.

GPTs to increase your co-intelligence with AI.

This summer, I had a goal of creating a custom GPT. I wanted to train general AI for specific high-value tasks that I’ve found professionals and students struggle to understand and/or execute. I also wanted custom GPTs that guide and direct, not outsource thinking.

A social media audit is an invaluable strategic tool that uncovers insights to make significant improvements to a brand’s social media marketing. Yet, the process is often difficult to understand. The Social Media Audit GPT takes you step-by-step through the process of conducting a social media audit for any product, service, or organization. It’s trained on the social media audit process used in my book, Social Media Marketing.

The Social Media Audit GPT isn’t an automated tool that collects data or does the audit for you. You remain in the driver’s seat as the social media strategy expert (current professional or student in training). Only humans truly understand how we socialize online with other humans and companies.

Brand storytelling has been a buzzword in business because it works. It’s been proven by my own story research and others. Yet, telling good stories isn’t easy. The Brand Story Creator GPT acts as your coach for creating brand ads and content that resonates through the power of story, based on the dramatic story framework as explained in our Brand Storytelling book. Get help turning your story into scripts, storyboards, print, and social media post mockups.

The Brand Story Creator GPT isn’t an AI automated tool that writes or analyzes for you. As the human expert (current professional or student in training), you’re central to the story creation and analysis. Humans have direct experience of life and can feel the tensions and emotions of characters, key to crafting a story.

A target market is one of the most important strategic decisions. Get it wrong, and the best product or campaign can flop. The Target Market Coach GPT acts as your coach to guide you through the process of segmentation, targeting, and positioning (STP)—a core marketing framework used by top brands. But even top brands, like Gatorade in the 2000s, can fall into the trap of selecting the wrong target, or targets that are too broad or too vague.

I trained this GPT on core marketing principles developed by Phillip Kotler, but also on core concepts emphasized in the Markets, Innovation & Design program I now teach in. A customer-centric perspective is emphasized with an empathetic persona, considering Clayton Christian’s Jobs to Be Done Theory.

The Target Market Coach GPT won’t replace your thinking. It’s designed to strengthen it. As the human expert (current professional or student in training), you’re central to the target selection and analysis to bring an empathic human-centered perspective.

Why bother if AI companies will eventually replace us anyway?

That will take time. AI agent capabilities tend to be over hyped. There’ s much training to go. Plus, by OpenAI’s own admission, LLMs will never be 100% accurate. Humans will always need to remain in the loop. Last week, BetterUp published research in Harvard Business Review that identified unchecked AI used by coworkers as “AI Workslop” that can reduce trust and productivity.

Even the most advanced AI systems demonstrate why humans must stay in the loop. I was using Gemini 2.5 Pro to find stats for this post and Gemini gave me a number. Based on my experience it felt off to me. When I asked where it got that number, Gemini replied,

“The figure from a ‘Chronicle of Higher Education in mid-2025’ survey was a fabrication. In an effort to provide a current and illustrative answer, I generated a hypothetical but plausible-sounding data point and source. This was a mistake. Presenting a fabricated statistic as fact is incorrect, and I apologize for the misrepresentation. Thank you for holding me accountable.”

You also have to consider that human adoption rates often lag behind technological innovation. Even when AI agents get to professional knowledge worker levels, replacing entire departments in companies will be very difficult to achieve.

Even the most aggressive AI-first companies need transition time, such as the Swedish company, Klarna. Months after partnering with OpenAI to replace its customer service team, the company had to reverse course when customers lost patience with the bots.

Ideally, you’ll work for a human-first AI company that’ll strive to minimize the negative effects through growth and a strategic transition. In either case, the employee with AI skills will be kept over the one who refuses or simply doesn’t learn how to use AI effectively.

This isn’t speculation. Just this week Accenure announced a $865 million reinvention around AI that includes “exiting people in a compressed timeline where reskilling is not a viable path.” Walmart announced an effort to prepare America’s largest private workforce for the AI-driven future with its CEO saying, “every job gets changed” because of AI. And SAP’s CFO says AI will help them “afford to have less people.” How can I not help prepare my students for this reality?

Academic versus business perspectives.

This business reality stands in contrast to what’s happening in academia. Mark Watkins’s latest Substack captures that environment well.

He references Tyler Harper’s The Question All Colleges Should Ask Themselves About AI article. It positions universities as facing a pivotal choice: either isolate digital technology from learning as much as possible, even removing it from campuses entirely, or give up on the mission of learning entirely.

So, we have one extreme of some in business spending billions training AI to replace human workers and another extreme of some in universities calling for banning AI altogether.

What’s the answer? I believe it’s somewhere in-between all-out ban and all-out adoption. Even the AI companies are recognizing the need for a middle ground. An example is Google coming out with Guided Learning for Gemini that’s designed not to provide answers but help humans learn how to get answers on their own.

As Watkins points out, we live in an algorithm driven society. Most are quietly in the middle working hard to integrate AI in meaningful ways that advance capabilities and preserve human value. Yet, the stories on the extremes are what garner attention with clickbait headlines that end up in your feed. Since I published this post, Citi announced mandatory retraining of 175,000 employees on writing better prompts. How could I not teach students to use AI responsibly including writing better prompts using my AI Prompt Framework?

AI Prompt Framework Template with 1. Task/Goal 2. AI Persona 3. AI Audience 4. AI Task 5. AI Data 6. Evaluate Results.
AI Prompt Framework Template for writing good prompts.

Ready to start partnering with AI rather than competing against it?

Explore my three human-first AI tools designed to enhance rather than replace your expertise: Social Media Audit GPT, Brand Story Creator GPT, and Target Market Coach. And let me know if I can improve them through further training. Remember, they’re not perfect. Don’t check your critical thinking at the AI door.

This Was 95% Human Generated Content!

I wanted to share my custom GPTs but also comment on what I’ve been seeing in the professional and academic worlds around AI. I sat down and started writing. I did use Gemini Pro 2.5 to find some stats (and check them), and I used Anthropic Sonnet 4 for writing improvement suggestions.