Three Is The Magic Number

Recently I’ve been talking a lot about PR-able advertising. And when I say that I’m really talking about three components: public relations, advertising and social media. You may think of social media as the glue that holds the other two together, but in reality it is much more. It is about having PR, advertising and social media baked in the big idea from the beginning and not forgetting the other communication touch points. Its a strategic approach that works in paid media, earned media and viral.

It used to be that the copywriter and art director would come up with the big idea and then PR and Interactive would be brought in to execute their disciplines. Today we work more in an expanded team of copywriters, art directors, public relations and digital media people who literally sit together to come up with that idea that draws from all disciplines – an idea that leverages all three equally.

Cannes, the most prestigious ad award show, now awards film lions to Internet videos, and has PR, cyber and direct categories. The judges now reward campaigns that fuse public relations, advertising and digital media. David Lubars, chairman-chief creative officer of BBDO North America and president of the Cannes film and press juries summed it up by saying, “The way the world is heading is voluntary engagement.”

What does this mean for the average marketer? You must first go through primary and secondary research into the target audience, industry and competition to uncover an insight that can be leveraged across all three disciplines. What is that big campaign concept that will lead to motivating advertising, newsworthy public relations, and engaging social media? Ideally you want a insight that you can use to engage your target in social media and can be promoted through advertising. More than a single event you also need something that can be sustained over the campaign period.

Traditional marketing is a one way street. Today you need to start a two-way dialogue with your target audience. Listening and talking to your consumers starts a conversation that will lead to engagement and action. If you can join conversations happening already or get the target to join your own you will create a social campaign that crosses media and marketing to become a movement that will not only meet your marketing objective but can be sustained beyond the official campaign period. When that happens three truly is the magic number.

Celebrity, Media Outreach And Events Oh My!

Three PR techniques that can be very powerful are celebrity, media outreach and events. There is one campaign that used both very well in its launch. Product RED is a huge cause project created by Bono and Bobby Shriver that raises money for the Global Fund To Fight AIDS, Tuberculosis and Malaria by donating a portion of profits from a range of branded products. American Express, Converse, Giorgio Armani and Gap were the initial partners in the program. GAP ran a lot of advertising surrounding the launch, but they also used a lot of media outreach for a cause made newsworthy because of all the celebrity support. Penelope Cruz, Jennifer Garner, Chris Rock, Maria Shriver and Steven Spielberg all promoted and represented various Product RED goods. For the launch event Bono, Winfrey and other celebrities shopped in downtown Chicago in an effort to enlist support followed by a full episode of The Oprah Winfrey show dedicated to the cause campaign.

But you don’t need celebrities to have a powerful PR campaign. General Mills is using a contest to make their cause campaign newsworthy. “My Hometown Helper” is designed to link its Hamburger Helper brand to community involvement. In 2006 it gave $133,000 in grants to 33 towns and cities for various projects from installing lights for a football field, cleaning up a local river and purchasing ambulance equipment. It is a national story because of the contest. Applicants are asked to write a short essay describing how the grant would help with a community project. Awards range from $500 to $15,000. But the company also picked up press coverage in small communities such as Franklin, PA, whose newspaper ran a feature story about the local Rotarians renovating a theater giving credit to Hamburger Helper for the purchase of the chairs by participation in the company’s My Hometown Helper program.

Another way to garner PR attention is simply by aligning yourself with a hot news topic. Citizens Financial Group may be accused of green washing, but they are picking up attention for their new program called Green$ense which rewards customers who use their debit cards instead of writing checks. It started out refunded 10 cents for each electronic payment they make, up to $10 per month and $120 per year, but the company plans to double these rewards. Besides simply being green, this program is also attractive because it invites consumer participation. People are attracted to small, everyday things they can do like reducing paper transactions that can have a big impact on the environment. To the eco-consumer and eco-press anything tied to green will get attention.

How can you use these tactics to grow your brand?