The Better AI Gets, the More Students Need to Strengthen Their Thinking

Picture of Student mind maps MiDE Studio

Imagine a marketing student who hands in an A level case study. It has a solid situation analysis, competent competitive set, sound positioning, and reasonable recommendations.

Now imagine that same student 3-6 months later. They graduated with a high GPA and landed their dream job. Their manager asks them to analyze why sales have been declining the last year and make a recommendation.

The student freezes. Not because they’re not smart. But because something essential was never built. In the busyness of interviewing, getting ready to graduate and enjoying their senior year the temptation to get the quick answer from an AI prompt was too tempting.

The professor didn’t notice the first time. AI is getting better, AI checkers aren’t always accurate and AI use is more difficult to prove with tools that humanize AI writing. So the student used AI to do all the work for all case assignments. They thought they found the easy way to their dream job.

The thinking that should have happened was quietly outsourced to AI.

But the answers AI provides for well known text and HBR cases aren’t transferable to the unique current situation the company faces. The student didn’t learn to research, synthesize, draw insights, and apply critical thinking. They never learned to empathize with customers. They didn’t learn to use AI in ways to increase their value as an employee.

This is hypothetical, but something I think about as I consider how we teach in an AI-assisted world. The issue wasn’t using AI, it was using AI in the wrong way.

Right now, higher education is pulled between two camps. Prohibitionists see AI as a threat to academic integrity. Accelerationists think traditional learning is obsolete. Both sides are arguing about the wrong thing. The more useful question? When students use AI, is it making their thinking stronger or weaker?

Two books helped me see this more clearly: S.I. Hayakawa’s Language in Thought and Action and Angus Fletcher’s Primal Intelligence. Read together, they point toward a framework that’s more useful than a simple “allowed” or “not allowed” policy.

The Map Is Not the Knowledge

Hayakawa’s reminder, “the map is not the territory,” can apply to how students use AI. In a college course, the final deliverable is just a map. The territory is the cognitive struggle. It’s the connections made while wrestling with a real problem, the moments of confusion that eventually resolve into genuine insight.

In the student hypothetical, the case analysis is the map. The manager’s question about the decline in sales is the territory.

When a student writes a case analysis, the learning happens in the hard questions. Who’s this brand actually talking to? What do they feel when they see the ads and use the product? Are there new competitors? Has the market changed? Does the positioning hold up?

If AI answers all those questions, the student gets the coordinates without building the navigation skill. When that gap appears in the real world, it feels like personal failure. What happened is the thinking was outsourced at exactly the moment it needed to happen.

The grade is the map. The cognitive struggle is the territory. AI can help you understand the map, but only you can travel through the territory.

Your Brain Is Not a Recommendation Engine

This is where Fletcher’s work in Primal Intelligence becomes useful for how we think about student learning.

AI runs on correlation (A = B). It looks at what’s already been written and calculates the most probable next word, the most common next move. It’s a Data Brain that’s incredibly fast, but fundamentally a high-speed echo of the past.

Your brain runs on conjecture (A → B). You don’t just see two things are related. You imagine how one causes the other asking “Why?” and “What if?” in ways a correlation engine cannot.

AI can analyze 500 brand campaigns and tell you the most common recommendation. That’s correlation A = B. But only a student who’s spent time in the original data to draw insights from real consumers can ask: “Why are brands that lean into vulnerability outperforming ones that lead with aspiration?” That’s conjecture A → B. That’s the thinking that builds a marketer.

There is a kind of thinking (imaginative, causal, empathic) that AI cannot do for students. If they don’t practice it, they don’t develop it.

When you focus on the grade using AI to avoid the struggle, you lose the capability.

The 5 Levels of Classroom Integration

Instead of “using AI” or “not using AI,” there’s a more productive question. What level of integration serves the learning objective? Here’s a framework I’ve been developing:

A Five Level Multi-Value Approach to AI Integration in Student Learning
A Multi-Value Approach to AI Integration in Student Learning. Click on image to download a PDF.

Not every assignment should allow the same level of AI use based on objective and context.

Make the Invisible Visible

A useful tool that could have helped the hypothetical student is an AI Audit Log. Students record which tool they used, what prompts they gave it, what output they received, and how they verified, modified, or built on that output.

An AI audit log makes AI use visible instead of hidden. It makes students slow down and ask, Am I using this to avoid the thinking, or to deepen it? It also shifts the conversation from “gotcha” enforcement to a learning conversation.

You might ask students to log how they used AI to research a target audience, then trace where they went beyond the AI output. What did they verify? What did they challenged? What human insight did they add? The log becomes evidence of the cognitive work.

An AI Audit Log makes the invisible visible. It shows whether a student is building their thinking or outsourcing it.

Moving from “Gotcha” to “Growth”

The detect-and-punish model is understandable, but fights the wrong battle. What’s more beneficial is assignment design that makes the learning objective transparent and specifies which level of AI integration is appropriate.

Instead of: “No AI allowed on this assignment” (vague, unenforceable, adversarial)

Try: “For this brand audit, you may use AI at Level 1 (concept clarification) and Level 2 (brainstorming competitor categories), but Levels 3–5 are off-limits because the objective is to develop your own consumer insight framework. Document in an AI Audit Log.”

What Higher Education Should Develop

The hypothetical student in their first job isn’t underprepared in the traditional sense. They can define positioning and list the steps in the strategic marketing process. What they lack is the practiced habit of executing that process.

They also lack the habit of asking “Why?” when looking at market data. They never learned and practices the imaginative skill of moving from the abstraction down to the lived human experience of the consumer.

Picture of Student mind maps MiDE Studio
In Markets, Innovation& Design (MiDE) we teach marketing students Design Thinking in Business. They learn to navigate “messy” real-world situations sketching out concepts, processes and ideas to solve complex problems and foster a human-centric, empathic approach to innovation. Balancing analytic rigor with creative confidence increases career value with human skills less threatened by AI automation.

That’s when marketing, management and communications education is at its best. When students develop the ability to look at a spreadsheet and see the human story. When they have capacity to read a consumer insight report and sense what’s missing from it. Students who simply use AI to get the answer will never build the skill to make the imaginative leap from what the data shows to what the brand should do next.

AI can tell you what usually works in a category. It can’t tell you what your specific consumer is feeling right now, or why a campaign that followed every best practice still missed. That’s territory. And it requires a brain that has practiced traveling through it.

AI can tell you what usually works (correlation). Only you can imagine what should work next (conjecture).

For students: Look at your last assignment. Did you use AI to avoid cognitive struggle, or to sharpen your thinking? Your thinking skills are either getting stronger or weaker.

For professors: Look at your next assignment. What’s the learning objective? Which level of AI integration serves it? Can you write the instructions to name the level, explain why, and ask for an AI Audit Log?

The goal isn’t to police AI use. It’s to help students understand when they’re building their human brain skills and when they’re weakening them.

In a world where AI handles correlation, the students who know how to conjecture, imagine causal stories the data hasn’t seen yet, are the ones who will be valuable.

About This Post’s Creation

This post was developed in partnership with Claude. I provided the frameworks from Hayakawa and Fletcher, experience from my teaching, and the 5-level scale adapted for education. Claude helped organize and refine.

The Dark Side of AI: What Market Volatility & Super Bowl Ads Reveal About the Future of Strategy

I recently wrote about a biological advantage of your Narrative Brain. Our unique human ability to use conjecture (imagining a future) rather than just correlation (analyzing the past).

But as we head into Super Bowl weekend, a tension is emerging. It’s a conflict between the comfort of data-driven certainty and the messy, unpredictable nature of human creativity. And it’s making the market nervous.

The Market’s “Dark Side” of AI

Friday’s New York Times was direct: “The Dark Side of AI Weighs on the Stock Market.” After a year of AI euphoria, we’ve entered a phase of market volatility.

The index was down for the year, whiping out large gains over the last 12 months. Click on the image to view the article in the Times.

The anxiety isn’t just about AI taking jobs. It’s that AI might render business models obsolete by doing what those models were designed to do: optimize the known. If we only train human employees and students to act like algorithms (sorting data and following “best practices”) we make them replaceable by definition.

As a recent Op-Ed argued, AI is unparalleled at pattern recognition, but lacks human judgment. Our ability to decide if an analysis is wise. For too long we’ve only been training leaders to be the things the market is now devaluing.

In Defense of the Map

To be clear, this isn’t an argument against data. I have many colleagues who have built their careers on the mastery of spreadsheets and analytics. Their work is vital. As S.I. Hayakawa might say, they are the Map-makers.

They provide clear, rigorous data that tells where we are standing. Without them, we are flying blind. You can’t make an imaginative leap to the future if you don’t have a grounded understanding of the present. The “Map” (the spreadsheet) is the essential foundation.

Problems arise when we confuse the Map for the Territory. For decades, business schools and C-suites have suffered from Physics Envy. It’s the desire to turn strategy into a “hard science” with universal, immutable laws. We want to believe if we input enough data, the “correct” strategy will be revealed.

Business is a human science, not a natural one. In physics, if you drop a ball, it falls. In marketing, if you drop a product or an ad, the result depends on culture, timing, and narrative. There are no universal laws of marketing success hidden in a spreadsheet.

When we demand every move be “statistically significant,” we create a ceiling. Statistical significance requires a large sample of the past, but innovation leaps ahead. It’s often a statistical outlier that only hind sight confirms.

The Snickers Paradox: Why AI “Fails” at the Super Bowl

Nothing illustrates this better than a masterclass in human insight: the Snickers “Betty White” spot. It’s recognized as one of the best Super Bowl ads of the last 25 years.

My former agency, BBDO, created this campaign (though I didn’t work on this specific account). This week, predictive AI tools like Neurons Inc. released an analysis claiming the ad is “imperfect” because the branding and logo appear too late in just the last 11 seconds.

Despite the Snickers Super Bowl ad marketing success, AI says it focuses too much on the people and not enough on the brand. Click on image to view LinkedIn video.

Using AI analysis the company explains there is too much attention on the people and not enough on the product and brand with the word Snicker’s only being mentioned at 19 seconds.

From a “best-practice probability” standpoint, AI is right. The “Map” says you should brand early. But the “Territory” of human emotion tells a different story. The ad worked because it used conjecture to build tension.

You’re hooked by a 90-year-old woman being tackled in a mud pit, and the product is the “Aha!” solution. If you give away the ending in the beginning, you remove the interest. You create an ad that shows the brand early to follow a “best practice” but is ignored.

Neurons Inc, and their AI, says there’s too much attention on the people. They may enjoy the story but this widely successful brand has a lot of room for improvement.

Math, Meet Magic

Data did play a role in the campaign. As David Lubars, BBDO’s Global Chief Creative Officer, has noted, qualitative research identified a globally consistent “code of conduct” for how people interact within a group.

The creative team synthesized this into a profound human and product truth: When you’re hungry, you’re not on your game. Snickers is substance that “sorts you out.”

They didn’t just find a data point. They designed a narrative. And the world responded:

  • Recognition: The ad topped the USA Today Ad Meter as the #1 Super Bowl spot.
  • Buzz: It generated over 91 days of media coverage from a single 30-second spot and 400 million unpaid media impressions—a value of $28.6 million, or 11.4 times the initial investment.
  • Effectiveness: It won an EFFIE for both creativity and marketing effectiveness helping sales of Snickers increase $376m during the two-year period from 2010-2012
  • Bottom Line: Sales grew by 15.9% in the first year, increasing market share in 56 of its 58 global markets.
Number one in the Super Bowl ad ratings and still engaging today. Click on the image to view the Snickers Super Bowl ad in YouTube.

Math, Confirm Magic

After my advertising creative career, I entered academia as a professor. One of the first academic studies I did was on this very phenomenon. My research partner Michael Coolsen and found “For Brands, A Little Drama is a Good Thing.“

Our research proved telling complete stories following a five act form increases Super Bowl ad ratings and YouTube shares and views. We used the “Math” of academic research to confirm the “Magic” of storytelling. A Narrative Brain isn’t just a creative preference. It’s a measurable business driver.

For years people were searching for the magic bullet that will make a Super Bowl ad a hit or a YouTube video go viral. Was it celebrities, or animals, humor or … ? We found that all that doesn’t matter, even putting the brand in the last 10 seconds of the spot or video. What matters is telling a complete story.

This aligns with Angus Fletcher’s research on the Narrative Brain which shows the human mind isn’t a logic processor. It’s a story processor. While AI is stuck in the world of probability (what usually happens), the human brain is built for narrative intuition (imagining what could happen) – our “Primal Intelligence.”

Our Human Edge

This is the approach we’re exploring in the Markets, Innovation & Design program at Bucknell University. We’re not “anti-data.” We’re “pro-human integration.” The spreadsheet is the starting line, not the finish line. We also integrate with the liberal arts, so our students don’t just learn “business.” They pull from broad disciplines such as psychology, sociology, and literature to understand the human “Territory.”

  1. Analyze the Map: Use data and analytics to see where the market is.
  2. Enter the Territory: Use empathy and observation to find the human insight.
  3. Make the Creative Leap: Move from Correlation (Map) to Conjecture ( Driver) to design a future the data hasn’t seen.

Unpredictable as a Competitive Advantage

The market is currently punishing companies that look like they can be replaced by an algorithm. The antidote to that fear is a more balanced approach to business.

We need the Map-makers to show us where we are, but we need the Narrative Designers to decide where we’re going. The most successful strategies, the ones that win the Super Bowl ads and dominate markets, aren’t found in a “best-practice” log. They’re designed by people who look at the Map and then choose to drive somewhere the Map never saw coming.

About This Post’s Creation It was developed in partnership with Gemini and Claude. AI helped bridge the market news with my last post, the core perspective, first hand experience and research insights remains my own.